Public relations alumna and social strategist discusses the impact of social media for companies
Do companies and organizations focus on the wrong outcomes when using social media? According to public relations alumna Deirdre Walsh (B.S., '02), senior social strategist at Jive Software, companies should go beyond amassing likes and followers and examine the fundamental ways in which social media can alter their business.
Walsh visited the Moody College of Communication at The University of Texas at Austin to discuss the job responsibilities of a social media strategist, how social media can impact overall business and how to address a crisis communication problem through social media.