Michele Glaze is the Director of Community Advancement at USAA where she is as a member of the Corporate Responsibility and Community Affairs team. USAA’s mission is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services. In so doing, USAA seeks to be the provider of choice for the military community. As a child of an Air Force Technical Sergeant and his wife, a military spouse, she truly loves being part of USAA as it aligns to her personal values and beliefs.
As the Director of Community Advancement she plays a key role developing corporate citizenship strategies and initiatives that serve military families and USAA’s local communities. In addition, she leads a team focused on the company’s strategic giving efforts for corporate dollars, foundation, employee giving and member giving.
As a corporate citizen, USAA and its philanthropic foundations strive to make a positive societal and local community impact. Areas of focus for USAA nationally include veteran and military spouse hiring, financial literacy for the military community, and support for military caregivers, wounded service members and families of the fallen. In local communities, USAA’s citizenship efforts also focus on support for programs that address homelessness and hunger, youth education with an emphasis on financial literacy and STEM initiatives, and natural disaster response.
During Michele’s tenure at USAA, she has led efforts to launch an online technology platform for contributions, direct record-breaking employee giving campaigns that benefit the United Way, the Tragedy Assistance Program for Survivors and nearly one hundred charities for the holidays. She is currently leading USAA’s effort at their corporate headquarters in San Antonio to support the end of veteran homelessness.
Prior to USAA, she spent 17 years at Dell Inc, a global technology and services company where her last role was on the Global Giving team as a Strategic Giving & Employee Engagement Manager. At Dell, Michele architected, orchestrated and inspired large, global teams of employees and executives in programs that shaped the culture and reputation of Dell. From successfully launching a new giving program in the US, to the global launch of a community involvement program to managing the public affairs response to the company’s first protest – her résumé reads like a roadmap for corporate success. Michele also had roles as the marketing and communications strategist for corporate responsibility, served as the product marketing manager for the launch of Dell’s largest services portfolio, Dell ProSupport and managed community relations for the Public business unit. In addition, she was a member of the Corporate Communications team in various roles including public affairs, the Dell Foundation and internal communications.
Michele is a graduate of The University of Texas with a bachelor's degree in Journalism with an emphasis in Public Relations and today serves on the Moody College of Communications Advisory Council. She is actively engaged in the community and has served in numerous leadership roles including serving as president for the United Way of Williamson County, Cedar Park Public Library and Austin Chapter of the Public Relations Society of America, the Public Relations Foundation of Texas, the Texas Public Relations Society and The University of Texas’ Ex-Students’ Association 40 Acres Scholarship Program. Michele is a graduate of Leadership Texas and Leadership Austin.
Michele has a rich family history in Central Texas as the great, great, great grand-daughter of the founding father of Rockne. She grew up in Bastrop and is proud to know that her family lineage is captured at the Lehman Log cabin and museum in Rockne. Michele's enthusiasm comes from her faith, friends and family, especially her husband Gordon and the joys of her life -- Daniel, and his wife Ana, and Patrick.